Policies, safety and terms

This page outlines the key policies that help us keep everyone safe, informed, and respected.

From safeguarding and privacy to terms of use and cookies, everything here is designed to make sure your experience with us is clear, fair, and secure.

Safeguarding policy

At The Skate Farm, safeguarding is at the heart of everything we do. As a not-for-profit Community Interest Company, we are committed to creating a safe, inclusive, and welcoming space for children, young people, vulnerable adults, and families.

We believe everyone who visits — whether to skate, scoot, spectate, or socialise — should feel respected, supported, and protected.

At The Skate Farm, safeguarding is at the heart of everything we do. As a not-for-profit Community Interest Company, we are committed to creating a safe, inclusive, and welcoming space for children, young people, vulnerable adults, and families.

We believe everyone who visits — whether to skate, scoot, spectate, or socialise — should feel respected, supported, and protected.

At The Skate Farm, safeguarding is at the heart of everything we do. As a not-for-profit Community Interest Company, we are committed to creating a safe, inclusive, and welcoming space for children, young people, vulnerable adults, and families.

We believe everyone who visits — whether to skate, scoot, spectate, or socialise — should feel respected, supported, and protected.

Who this covers:
Who this covers:
Who this covers:
  • Children and young people under 18

  • Vulnerable adults

  • Parents, carers, and spectators

  • All staff, volunteers, and external coaches

  • Children and young people under 18

  • Vulnerable adults

  • Parents, carers, and spectators

  • All staff, volunteers, and external coaches

  • Children and young people under 18

  • Vulnerable adults

  • Parents, carers, and spectators

  • All staff, volunteers, and external coaches

Our safeguarding measures:
Our safeguarding measures:
Our safeguarding measures:
  • ✅ DBS Checked Team – All staff and regular volunteers are fully DBS-checked

  • 🎓 Trained Staff – We undergo safeguarding training and know how to respond to concerns

  • 🛡 Designated Safeguarding Lead – Tom Johnston handles all safeguarding issues onsite

  • 👁 Supervision – All workshops and events are properly supervised

  • 📋 Code of Conduct – Staff and coaches follow strict behaviour guidelines

  • 🔒 Privacy & GDPR – Personal data is protected and only shared with consent

Reporting a concern
Reporting a concern
Reporting a concern
  • Please speak to a staff member or email: safeguarding@skatefarm.co.uk. All concerns are handled with care, discretion, and in line with statutory guidance.

Parent & guardian guidance
Parent & guardian guidance
Parent & guardian guidance
  • Supervise young children unless they are booked into a session

  • Keep emergency contact info up to date

  • Speak with staff if you have any concerns

Photography & social media
Photography & social media
Photography & social media
  • No unauthorised filming or photography

  • We only post media with prior parental consent

Terms & conditions of use

By entering and using The Skate Farm, you agree to the following.

By entering and using The Skate Farm, you agree to the following.

By entering and using The Skate Farm, you agree to the following.

1. General use
1. General use
1. General use
  • Check in at reception before skating

  • Helmets are compulsory for under 16s, and recommended for all

  • Respect others. Abusive or unsafe behaviour will result in removal or a ban

  • Follow staff instructions at all times

2. Supervision & responsibility
2. Supervision & responsibility
2. Supervision & responsibility
  • Under 10s must be supervised unless in a session

  • Parents remain responsible unless otherwise stated

  • We are not liable for lost belongings — please use lockers

  • Lost property is stored for one month before donation

3. Bookings & payments
3. Bookings & payments
3. Bookings & payments
  • All sessions must be pre-booked online or in person (subject to availability)

  • Payments are non-refundable unless cancelled by us

  • Give 24hrs notice to reschedule

  • Parties/workshops require a deposit and final numbers in advance

4. Conduct
4. Conduct
4. Conduct
  • Treat others with respect, kindness, and patience

  • No bullying, harassment, drugs, alcohol, or smoking

  • Those under the influence will be refused entry

5. Health & safety
5. Health & safety
5. Health & safety
  • Ensure you are physically fit for activity

  • Report injuries to staff immediately

  • Our Designated Safeguarding Lead is Tom Johnston

  • We follow all relevant safeguarding, H&S, and GDPR protocols

6. Photography & Filming
6. Photography & Filming
6. Photography & Filming
  • No filming/photography of others without consent

  • Media for promotional use only with participant/parent consent

7. Liability
7. Liability
7. Liability
  • Participation is at your own risk

  • Skate Farm is not liable for injuries unless caused by proven negligence

8. Amendments
8. Amendments
8. Amendments
  • We may update these terms at any time. Changes will be posted at the entrance and on our website.

Cookies

By using our website, you agree to our use of cookies. Cookies help us enhance functionality and improve your experience. Some partner services may also use cookies.

By using our website, you agree to our use of cookies. Cookies help us enhance functionality and improve your experience. Some partner services may also use cookies.

By using our website, you agree to our use of cookies. Cookies help us enhance functionality and improve your experience. Some partner services may also use cookies.

Email sign-up

When you sign up to receive emails from Skate Farm, we collect your email address for the sole purpose of sending you updates about our news, events, and sessions.

How we use your data
To send you Skate Farm news, event announcements, and updates, To contact you with relevant community or schedule changes.

We will never share your information with third parties, except trusted service providers who manage our email communications securely (e.g. Mailchimp or similar).

Your rights
You can unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of any message. You also have the right to:

  • Request a copy of the data we hold about you

  • Ask us to correct or delete your personal data

  • Withdraw your consent at any time

How we protect your data
We store your data securely and only for as long as necessary. We follow UK GDPR and PECR guidelines to ensure your privacy is respected.

For any concerns, requests, or to exercise your rights, please contact theskatefarmcic@gmail.com